Table Unavailable Because of Previous Error

This error message indicates a problem with an index.  Choose Utilities, Data Utilities, and Re-Index.

Blob Error or Corrupt File Message

These error messages are normally followed by a file name of containing either prpro or rb (If the file name is not prpro or rb and it ends in mdx, the corrupt file is an index file and you should Re-Index.).  Choose Utilities, Data Utilities, and Clear Prpro.  You will answer the first question yes but you can say no to the second question about deleting picture files.  If that does not solve your problem, try the process again saying yes to the second question about picture files.

Clicking on Remake in PrintPRO Does Not Produce a Preview

The preview file is probably corrupt.  Choose Utilities, Data Utilities, and Clear Prpro.  You will answer the first question yes but you can say no to the second question about deleting picture files.

A Scanned Picture Does Not Appear on the Picture Tab

The picture file is probably corrupt.  Choose Utilities, Data Utilities, and Clear Prpro.  You may say no to the first question about deleting data files, but you will need to say yes to the second question about deleting picture files.

Field-Id missing

If you have recently installed an upgrade, this error may mean you failed to run a necessary upgrade utility.  If not, it is probably a false error generated by a corrupt preview file and you should follow the instructions above for clearing Prpro.

Unable to Find Working Directory

If you are on a network, this is probably a legitimate error indicating that your network drive mapping has been lost.  Recreate the map to the server.  If you are not on a network, this error can be caused if you have opened multiple copies of the program without realizing it.  The easiest cure is to Shut Down your computer.  As the computer shuts down, you may see multiple copies of the program attempt to close and you may need to choose End Now.

The Program Disappears when you Open a Case

You probably turned off your computer when the program was minimized and now the program thinks it should open minimized.  Look above the Start Button and see if there is an Arranger Icon there.  If so, click on the icon and locate the choice to maximize the program.

Unable to open Temp.acs

You are trying to open a second copy of the program and you are not registered for the multi-user version.  If you are on a network, check to see if someone else is using the program.  If you are not on a network, look above the Start Button to see if you have a copy open and minimized.  Your screen saver might have minimized the program when you were away from your desk.